Privacy Policy – SufiPairs (sufipairs.shop)

Effective Date: August 22, 2025

At SufiPairs , we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.

1. Information We Collect

We may collect the following types of personal and non-personal data:

🔹 Personal Details

·         Name (Full Name): Required at checkout or account creation to identify you, personalize communication, and ensure accurate delivery of your order.

·         Email Address: Used to send order confirmations, shipping updates, customer support responses, account recovery information, and optional marketing offers (with your consent).

·         Phone Number: (If provided) Used for urgent delivery updates, order-related communication, or customer support.

·         Billing & Shipping Address: Needed to process your payments and deliver products to the correct location.

🔹 Payment Information

·         We use secure payment gateways (Shopify Payments, PayPal, etc.).

·         Your full card details are never stored by us—they are handled only by trusted payment processors.

🔹 Automatically Collected Data

·         Device type, browser, IP address, and browsing behavior (e.g., pages visited).

·         Used for fraud prevention, analytics, and improving your shopping experience.

2. How We Use Your Information

We use your information only for:

·         Processing and delivering your orders

·         Sending order confirmations, invoices, and shipping notifications

·         Providing customer support

·         Improving our website and services

·         Sending promotional emails (only if you subscribed—unsubscribe anytime)

·         Fraud detection, security, and legal compliance

3. Sharing Your Information

We do not sell or misuse your personal data. We may share your details only with:

·         Service Providers: Shopify (store hosting), payment gateways, and shipping companies—only for order fulfillment.

·         Legal Authorities: If required by law, fraud investigation, or court orders.

4. Cookies & Tracking

We use cookies to:

·         Keep you logged in

·         Save your cart and preferences

·         Analyze visitor behavior (via Shopify Analytics / Google Analytics)

·         Show relevant ads and promotions

You can disable cookies in your browser, but some site features may not work properly.

5. Data Retention

·         Order information is retained for tax, accounting, and legal purposes (usually 5 years).

·         Marketing data (like your email for newsletters) is retained until you unsubscribe.

·         You may request deletion of your personal data anytime.

6. Your Rights

You have the right to:

·         Access the personal data we hold about you

·         Request corrections or updates

·         Request deletion (“Right to be Forgotten”)

·         Opt out of marketing communications

7. Data Security

We use SSL encryption, firewalls, and secure servers to protect your data.
Access to customer information is restricted to authorized staff only.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If such data is found, we will delete it immediately.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us:

📧 info.sufipairs@gmail.com